Inbound Business Consultant

Corporate Sales

  • AvailabilityPermanent
  • Experience5+ Years
  • Share

Inbound Business Consultant

Corporate SalesGauteng

A leader in the healthcare industry is looking for an Inbound Sales Consultant based in Johannesburg.  The Business Consultant will unlock the value proposition by on-boarding and maintaining larger mass market clients, and through continuous consulting to them identify and act upon opportunities to up-sell additional products and services and become their business champions

Description

  • Deliver on the desired end-to-end client experience for larger mass market clients
  • Develop strong relationships with providers and unlock our value proposition through high value interactions with them, supported by actionable insights provided to you by us combined with insights attained through your process of continuously consulting
  • Manage and take full ownership of the allocated client base
  • Assist the Key Client Consultants unlock our value proposition for their client base
  • On-board new clients and train existing clients on new products or processes through a combination of face-to-face, telephonic and digital channels
  • Maintain detailed records of all client interactions in CRM
  • Collaborate with Sales Consultants and Key Client Consultants to grow your region and maintain its profitability
  • Collaborate with Sales Consultants to ensure fast and sustained conversion of sales to satisfied clients
  • Ensure clients continually experience WOW Service, Version digital

Job Requirements

Knowledge and Skills

  • Analysis and problem solving
  • Mindfulness
  • Attention to details
  • Relationship-building at all levels
  • Proficiency in English, and at least one other official language
  • Excellent communication skills
  • Planning and organisational skills
  • Time- and self-management skills
  • Negotiation and upselling skills
  • Sound understanding of the SA private medical industry as well as medical practices highly advantageous

Qualifications and Experience

  • National Senior Certificate (Matric), but tertiary qualification preferred
  • 2+ years in client service in the healthcare and/or information technology sectors
  • 1+ years training clients on software products
  • 1+ years upselling products and services to existing clients
  • 1+ years building strong and trusted business-level relationships with clients
  • 2+ years admin
  • 1+ years coordinating third parties
Skills
  • Healthcare
  • Sales
  • Software Products
Requirements
  • Education Tertiary Degree
  • Experience 5+ Years

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