Application Support

Applications Support

  • AvailabilityPermanent
  • Experience4+ Years
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Application Support

Applications SupportGauteng

A leader in the ICT arena, based in Johannesburg, is seeking an Applications Support Consultant to join their team.

Requirements:

  • Ability to create transforms (MST) files for package deployment
  • Ability to create customized Microsoft Office deployment
  • Strong business, technical and analytical abilities and ability to use advance problem solving to find answers for customer issues
  • Excellent interpersonal, verbal and written communication skills with ability to handle customer concerns over telephone or through personal contact
  • Excellent analytical skills with a demonstrated ability to plan, organize, prioritize and complete work assignments
  • Ability to work with minimal supervision

Experience required:

  • Creation of packages and applications on SCCM 2012 
  • Creation of Collections
  • Deployment of application to more than 1000 workstations in the field
  • Ability to troubleshoot failed deployments
  • Maintain SCCM client health

Qualifications:

  • ITIL V3\\4
  • Microsoft 365 Certified: Modern Desktop Administrator Associate
  • National Diploma in Information Technology or relevant degree
  • Minimum 5 years desktop support experience
  • Good communication skills and fluent in English (Speaking and Writing)
  • 5+ years of IT experience in a support and customer facing role
  • 2+ years SCCM experience with SCCM 2012R2 and later
  • SCCM experience deploying to several locations and more than 1,000 end points
  • Windows 10 support experience
  • Experience with Power Shell
  • Experience Batch scripting
Skills
  • MST
  • SSCM
  • Applications support
  • ITIL
  • Power Shell
Requirements
  • Education Tertiary Degree
  • Experience 4+ Years

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