A leader in the Insurance space, based in Johannesburg, is seeking a Campaign Specialist to join their team.
Essential experience for the role includes:
- Analytics or MI experience
- Data management experience
- At least 3-5 years’ experience in Direct Marketing Campaign Management
Desirable experience for the role includes:
- Experience in the financial services industry
- Experience in Campaign Management
- Experience of dealing with relevant stakeholders e.g. work force management, contact centres.
Essential qualifications for the role includes:
- Grade 12 (Standard 10) with University Entrance (NQF4) .
- Relevant Contact centre and management information training.
- Knowledge of:
- Contact centre Knowledge (Inbound / Outbound)
- Workforce management
- Campaign Management
- Data collection methodologies and appropriate application
- All major data analytic techniques and models
- Research data management
- Analysis and interpretation of data results
- Data proposal writing
- Data methodologies
- Data best practice
- Knowledge of the short-term insurance industry
Desirable qualifications for the role include:
- A relevant 3 year Business degree / diploma in Business Management and/ or marketing