A leader in the ICT arena, based in Johannesburg, is seeking an Applications Support Consultant to join their team.
Requirements:
- Ability to create transforms (MST) files for package deployment
- Ability to create customized Microsoft Office deployment
- Strong business, technical and analytical abilities and ability to use advance problem solving to find answers for customer issues
- Excellent interpersonal, verbal and written communication skills with ability to handle customer concerns over telephone or through personal contact
- Excellent analytical skills with a demonstrated ability to plan, organize, prioritize and complete work assignments
- Ability to work with minimal supervision
Experience required:
- Creation of packages and applications on SCCM 2012
- Creation of Collections
- Deployment of application to more than 1000 workstations in the field
- Ability to troubleshoot failed deployments
- Maintain SCCM client health
Qualifications:
- ITIL V3\\4
- Microsoft 365 Certified: Modern Desktop Administrator Associate
- National Diploma in Information Technology or relevant degree
- Minimum 5 years desktop support experience
- Good communication skills and fluent in English (Speaking and Writing)
- 5+ years of IT experience in a support and customer facing role
- 2+ years SCCM experience with SCCM 2012R2 and later
- SCCM experience deploying to several locations and more than 1,000 end points
- Windows 10 support experience
- Experience with Power Shell
- Experience Batch scripting