A leader in the ICT arena, based in Johannesburg, is seeking an Applications Support Consultant to join their team.

Requirements:

• Ability to create transforms (MST) files for package deployment
• Ability to create customized Microsoft Office deployment
• Strong business, technical and analytical abilities and ability to use advance problem solving to find answers for customer issues
• Excellent interpersonal, verbal and written communication skills with ability to handle customer concerns over telephone or through personal contact
• Excellent analytical skills with a demonstrated ability to plan, organize, prioritize and complete work assignments
• Ability to work with minimal supervision

Experience required:

• Creation of packages and applications on SCCM 2012 
• Creation of Collections
• Deployment of application to more than 1000 workstations in the field
• Ability to troubleshoot failed deployments
• Maintain SCCM client health

Qualifications:

• ITIL V3\\4
• Microsoft 365 Certified: Modern Desktop Administrator Associate
• National Diploma in Information Technology or relevant degree
• Minimum 5 years desktop support experience
• Good communication skills and fluent in English (Speaking and Writing)
• 5+ years of IT experience in a support and customer facing role
• 2+ years SCCM experience with SCCM 2012R2 and later
• SCCM experience deploying to several locations and more than 1,000 end points
• Windows 10 support experience
• Experience with Power Shell
• Experience Batch scripting

Skills

• MST
• SSCM
• Applications support
• ITIL
• Power Shell

Requirements

• Education Tertiary Degree
• Experience 4+ Years