Engagement Manager

Data Analytics

  • AvailabilityPermanent
  • Experience5+ Years
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Engagement Manager

Data AnalyticsWestern Cape

A leading global pharmaceutical company, based in Cape Town, is seeking the services of an Engagement Manager to join their dynamic team.

The role is of an engagement manager managing a team of around 10-20 technologists working on multiple technologies. The incumbent would work to ensure people management, Service delivery management, career management and stakeholder management of various application support teams. He/ she would work towards creating a positive and innovation friendly environment. The incumbent would be responsible to create new capabilities.

Core Responsibility :

  • Engagement Management
  • Collaboration & coordination with multiple business partners
  • Provide oversight to the engagement: Track & improve the KPIs of Service delivery, People engagement, Innovation.
  • Regular engagement reporting and publishing of the metrics for all work delivered
  • Ensuring the work is delivered on time and with quality
  • Workload forecasting & planning, process standardization
  • Knowledge management & productivity enhancement
  • Engage with partners for improving the delivery and adding value to the business
  • People Management
  • Resource planning, Recruitment, On Boarding and career management of team.

Eligibility :

  • BEngineering Degree, B. Tech. or MBA from reputed institute.
  • 12+ years of progressive experience in application development or support teams
  • 4+ years of experience in managing a group of people directly

- Exposure to managing diversify technology teams like Java, Mobile, etc.
- Ability to consolidate information across multiple teams and bring meaningful actions
- Excellent organizational skills and ability to prioritize wide range of tasks
- Demonstrated initiative and creativity ability to influence (add value)
- Strong interpersonal, communication, motivational, organizational and planning skills
- Experience in managing offshore teams



  • engagement manager
  • Java
  • Mobile
  • Education Tertiary Degree
  • Experience 5+ Years

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