A leader in the fleet management space, based in Johannesburg, is seeking a BI Developer to join their team. The Senior Business Intelligence Developer will be responsible to ensure optimal data warehouse performance, maintenance and development, as well as the management of ad-hoc analytics and reporting for business.
Responsibilities:
- Assume responsibility for the technical delivery of mandated projects.
- Initiate analytics and reporting projects related to business performance and the meeting of strategic objectives.
- Analyse competitive market strategies through analysis of related product, market, or share trends and advise business accordingly.
- Conduct analytics of customer behaviour that impact the service offering.
- Provide analytical insight to business for the purpose of solving specific business-related challenges.
- Confirm that all projects are supported with the requisite analytical process to ensure the provision of valuable insights to business.
- Ensure the successful transition and alignment of business intelligence systems with new systems and platforms within the company for the purposes of continuity.
- Continuously strive to achieve efficient automation of all systems and processes within the BI environment.
- Synthesize current business intelligence or trend data to support recommendations for action within business.
- Assume responsibility for the full implementation and running of the data warehouse.
- Ensure data update process is secure and implemented daily.
- Ensure quality of data is accurate and up to standard to secure quality outputs and insights for business.
- Expand on the data warehouse in line with business requirements.
- Collect business intelligence data from available industry reports, sales leads, third parties, public information, field reports, or purchased source.
- Maintain and update business intelligence tools, databases, dashboards, systems, or methods to meet business requirements.
- Continuously strive to achieve efficient automation of all processes utilising the data warehouse.
- Ensure effective cross-functional relationships through sharing information to achieve the best possible outcome.
- Engage with business to ensure that output delivered meets the initial request.
- Schedule regular interactions with relevant business leaders to stay in touch with business requirements and strategic objectives.
- Initiate knowledge sharing and education sessions with relevant business leaders to ensure sound understanding of solutions provided.
- Implement and maintain process to measure customer satisfaction with all BI services provided and ensure improvements are implemented where needed.
- Responsible for creating required availability and capacity to cater for ad-hoc requests received from business.
- Engage business stakeholders up front when requests are received to ensure that the need is properly understood and the outcome is clear.
- Design, implement and maintain a relevant prioritisation framework that can be applied to all ad-hoc requests in the interest of managing delivery expectations.
- Instill a culture of first empowering and enabling business to solve basic requests before specialist resources are allocated.
- Implement and maintain a process of examining historical solutions for business requests in the interest of providing ready-made solutions that avoid possible duplication.
Qualifications:
- Degree or diploma within Information Technology
- SQL qualification; Qlik qualification; and related BI Analytics qualification.
- 5 Years’ experience within the business intelligence environment.
- 3 Years’ experience within the telematics environment.
- Qlik products and tools certifications
- SQL skills
- Completed Predictive analytics training
- Microsoft Stack – SSRS, SSIS, SSAS certification
- SQL qualification and Qlik qualification; and BI Analytics qualification.